当然，在 FIFACOIN.com 上注册是完全免费的，它允许您简单快速地在 FIFACOIN 上下订单，还有其他权益。
购买 FUT 硬币：
FIFACOIN.COM 是一个安全、可靠的地方，可提供廉价和快速的 FUT 代币。 每天提供大量FUT币，轻松安全地转入您的游戏账户。
FIFACOIN.COM 根据严格的隐私政策和管理系统保护所有交易信息免遭黑客攻击和窃取！ 我们绝不会向任何第三方泄露任何个人信息，包括交易详情、银行账户等！
有关更多详细信息，您可以查看 隐私政策。
它由两部分组成：
第 1 部分：购买金币。 选择您要购买的金币数量并成功发送付款。
第 2 部分：提现金币。 当金币到达您的 fifacoin.com 会员账户时，点击“获取金币”，然后选择一种交易方式将金币转移到您的 FUT 账户。
2. 选择您的平台，然后输入或选择您要购买的硬币数量，然后单击"Buy Now"。
3. 您将被引导到付款页面，选择一种付款方式并发送您的付款。
4. 您将收到电子邮件，告诉您您的订单状态。
5. 当您收到一封"Payment received"的电子邮件时，金币在您的会员帐户中，只需通过 Comfort Trade 将它们转移到您的游戏帐户。
Notice:
A. Leave at least 5000 coins in your account.
B. Don't login your account during delivery.
2. Choose your console, enter or select the coins amount you want to buy, then click "BUY NOW".
您上次交货后至少需要 24 小时。 请不要在24小时内提交多个舒适交易订单，一个订单是最好的。
有时，对于限时产品，库存可能会快速变化。 我建议你尽快下单，等你有空的时候提现到你的游戏账户。
在以下情况下需要进一步验证（证件验证）：
- 这是您第一次在 FIFACOIN.com 上购买并且您的付款超过 100 美元。
- 你的风险分数太高了。 那可能：
1）您当前的位置和您注册支付账号的地方之间的距离太远。
2) 您在下订单时使用了代理。
3) 非法的互联网连接服务。
2.如果您已使用部分购买的硬币，您可以退还剩余的硬币。
有任何问题，请随时联系我们的在线客服。
Comfort Trade:
1. 点击 "Get Coins",然后选择“Comfort Trade”。
2. 根据您的游戏账号情况及金币数量，找到相应的Comfort Trade 方式，然后点击"GO"。
3. 将您的 Origin Account 正确信息填入空白处，点击 "Submit"。 验证您的帐户需要几分钟，请耐心等待。
4. 您可以在 "Delivery History" 中查看金币传输过程及状态。
Comfort Trade 6.0:
1. Turn to "GET COINS" at bottom of the page, find your order, and click "Get Coins".
2. Choose "Comfort Trade 6.0 On WEB APP" transfer method. Type your correct Origin account information below, then click "Submit". It will take minutes to verify your account, please wait patiently.
Player Auction 6.0:
1. Turn to "GET COINS" at bottom of the page, find your order, and click "Get Coins".
2. Choose Player Auction 6.0 method.
3. Scroll down, type your EA account's current coins amount, click "Search" and get the search condition.
4. Come to the transfer market on EA web app/console, according to the condition, search for players and buy one of the eligible players.
5. Back to Player Auction 6.0 page - step 1, click "Next" to Step 2. You will get the set price for the player.
6. Come to EA web app, list your bought player on the transfer market and set the price exactly as per the info provided by us.
7. Back to Player Auction 6.0 page - step 2, click "I Have Done" to Step 3. Type your listed player's name and select the right one then click "Search".
8. Our system will locate player cards automatically. Please confirm and choose the player card listed by you, then click "Buy Now".
9. Please wait for a while till we buy your player card, then log in to collect your coins. You can repeat this process to withdraw more coins via Player Auction 6.0.
不可以，当我们转移您的金币/球员时，您不能在 PlayStation、Xbox 或 PC 上玩 FUT 游戏。 此外，您不能通过 FUT Companion App 或 Web App 访问您的 Ultimate Team，因为这样做会中断和延迟交付。
但是您可以在您的主机上玩其他游戏，我们会在您的订单完成后与您联系并通知您。
2. Sign in fifa Ultimate Team
3. Choose the "Leave FUT" button at the bottom to log out of Ultimate Team and choose "Yes."
After that, you successfully logged out of Ultimate Team. While the transaction is being processed, please do not log in.
您可以根据我们的规则将任意数量的硬币提取到您的游戏账户，如果您提供正确的信息，通过Comfort Trade可以达到0-24小时的交付速度。
2）可视性。
可以看到提现的处理过程，可以知道你在游戏账户里有没有拿到金币。
3）可控性。
如果您在会员中心有可用的硬币，您可以随时提取任何数量的硬币。 这一切都取决于你。
首次购买：完成简单验证大约需要 5 - 30 分钟。
老客户：如果购买低于 100 美元的硬币，几秒钟即可。
订单＞100 美元：5 – 30 分钟完成“卡片验证”，然后几秒钟即可。
2.提币订单：
Comfort Trade：0-12H/100K，确保所有信息正确。
如果您确实成功使用了交易方式并且长时间没有收到您的FUT币，请联系我们的Live Chat进行检查。
由于以下原因，我们无法为您传输 FUT 币：
1) 发货过程中请不要登录您的账户，否则您的订单将失败。当您的订单完成时，我们将通过电子邮件通知您。
2) 为什么在下舒适交易订单时一直在验证我的账户？
请重新打开您的电子邮件登录验证，如下所示。
A). 访问 www.ea.com 并登录。
B). 单击您的用户名、我的帐户、安全性和登录验证。
C). 打开以激活登录验证，验证您的安全问题，然后仅选择电子邮件以接收您的验证码。
延迟的其他原因：
网络错误、EA维护、验证流程、结算时间、缺货等。
补偿标准（仅适用于Comfort Trade）:
1. 在本站下单前后24小时内，请勿在其他站购买任何币。如果你这样做，我们无法判断谁应该为案件负责。
2. 在我们完成订单后的24小时内，如果您收到EA发来的任何包含“已擦除/禁止分发/接收硬币”的电子邮件，我们将全额退款或发送相同的转帐金额。如果电子邮件中包含其他信息，包括但不限于“第三方登录”、“游戏作弊”、“发送硬币”、“从被黑帐户获取硬币”等，则不适用。
3. 如果您：
a). 以明显更高或更低的市场价格交易球员卡。
b). 在比赛中作弊。
c). 异常登录行为（异地登录、账号被黑、第三方下单）
4. 发货过程中登录账号导致发货失败、刷币、账号被封，不予赔偿。
5. 每个游戏账号只能获得一次补偿。
1) Comfort Buy：如何从我的主机重置我的 PSN 帐户密码？
- 在控制台的主菜单上选择“设置”。
- 选择“PlayStation Network / Account Management”，选择您的“Account Information”来重置您的密码。
- 输入您的“当前密码”和“新密码”，然后“确认”。
- 最后，只需使用您的新密码登录您的控制台。
2) Comfort Buy：如何从我的主机重置 Xbox Live 密码？
- 使用您的帐户或 Xbox Live 玩家代号登录您的主机。
- 转到“设置”并选择“帐户”。
- 向右滚动至“您的信息”并选择“帐户安全”。
- 选择“更改密码”。
- 输入您当前的密码，输入两次新密码，然后选择“立即更改”。如果您想保存密码以便使用它登录其他 Microsoft 服务，请在系统提示您这样做时选择是。
3) Comfort Buy：如何重置我的 Origin 密码或安全问题？
- 访问 https://www.origin.com/ 并登录。单击“我的帐户”，然后单击“隐私设置”。
- 选择“安全”以“编辑”您的来源“帐户安全”。
- 回答您的安全问题或输入您的登录验证码以确认您的身份，然后“保存”。
- 重置您的密码或安全问题，如下所示。
- 访问 ea.com 并登录。
- 单击您的用户名，然后单击我的帐户。
- 选择安全并找到登录验证部分。
- 单击开启以激活登录验证，验证您的安全问题，然后仅选择电子邮件以接收您的验证码。
https://help.ea.com/en/article/origin-login-verification-information/
2）没有剩余的尝试
似乎 EA 锁定了您的帐户，因为您输入了错误的安全问题答案。下订单之前，请在控制台上重置安全问题的答案。
https://www.fifacoin.com/contents/What_should_I_do_if_I_forgot_my.html
3）请通过电子邮件打开双因素代码
如果您在我们的手机上安装了App Authenticator获取安全码，请更改为通过邮箱和手机短信获取安全码的方法，而不是App Authenticator。
-请在 www.origin.com 上登录您的帐户。
- 选择“隐私设置”。
-点击“安全”，当您看到“登录验证”为“关闭”时，请“打开”它。
- 那么请选择只通过邮箱接收安全码。
https://help.ea.com/en/article/origin-login-verification-information/
如有任何问题，请随时联系我们的在线聊天。
2. 点击页面右上角的 个人资料，然后点击 “账户设置”。
3. 点击 "安全"选项，然后点击 “开启” 选项。
注意： 如果该选项在此处显示“关闭”，请跳至第 6 步。
4. 选择 “电子邮件”，然后单击 “发送代码”。
5. 检查您的电子邮箱，输入您收到的验证码，然后 “打开登录验证”。
之后，请跳至第 8 步。
6. 点击 “查看” 备份代码。
7. 单击 “创建新代码” 按钮。
注意： 备用代码为灰色表示已使用，因为每个代码只能有效一次。
8. 一次性复制所有六个黑色备份代码，然后将它们粘贴到字段中。
教程视频链接： https://www.youtube.com/watch?v=qYXy2GTo6DE
欲了解更多详情，请访问 https://help.ea.com/en/article/origin-login-verification-information/
If you are unable to log in with your current password, EA may reset it. We will not and cannot change your password; however, you may set a new one by logging in to the webapp and clicking the "forgot your password" option at https://www.ea.com/ea-sports-fc/ultimate-team/web-app/. If there is still an issue, please contact us via chat or email with your order number.
提现金币通常需要几分钟到几个小时才能完成。
要知道您的金币是否到货，您可以通过两种方式知道：
1.在“金币提取记录”中查看fifacoin.com账户，查看您的订单是否完成。 如果完成，那么您可以登录您的游戏帐户进行检查。
2. 检查您的邮箱。 如果您的金币已成功转移，您将收到一封通知电子邮件。 这意味着你的金币都到了。
提示：如何安全获得金币
1. 请不要同时在其他网站购买任何币。
2. 请不要在24H内提交多份舒适交易订单，一份为佳。
3. 交易过程中请不要登录您的游戏账号。
4. 收到金币后立即使用。
系统会在对您的会员账户进行综合分析后，自动计算出经验值。 影响经验值的因素包括但不限于购买金额和近期用户行为（例如消费频率、账户活动、验证等）。 由于复杂的计算过程，经验值因账户而异。 会员可根据不同的经验值范围授予不同的会员级别，享受该级别会员的特权。
消费：在FIFACOIN.COM购买金币或球员，即可获得积分。 1 美元 = 1 积分。
任务：按照要求完成任务，即可获得积分。
目前可用的任务如下：
更多任务详情请查看“会员中心-我的等级&积分-获取积分”。
对于金币、玩家和折扣：
它们将自动发送到您的会员帐户。
金币-在您的“金币余额”上检查它们。
玩家 - 在“会员中心 - 库存”上查看。
折扣-在“会员中心-我的礼物-我的优惠券/我的优惠券”上查看。
对于其他奖品：
请通过在线聊天与我们联系，将您的电子邮件地址发送给我们。 我们将通过电子邮件与您联系以确认有关奖励的更多详细信息，并在 7 个工作日内发送。
Buy Player(s) on FIFACOIN.com
1. Please log in to your member account, select "FC 25" and click "FC 25 Players" (If you don't have an account, please sign up first).
2. Choose your console and the players you want to buy.
3. Click the Shopping Cart right side of the page. Double-check all the players you want to buy, then click "Confirm".
4. Choose the payment method, and CHECK OUT.
5. After paying successfully, please go to Member Center - Order History - Click "Get Players".
6. Type your correct game account information, and click "Confirm". It will take minutes to verify your account, please wait patiently.
Notice: Transfer market unlocking on web app is necessary to buy players.
7. After a player was bought, you can go to Member Center - Orders - Player Withdraw History to check.
Notice:
Transfer market unlocking on web app is necessary to purchase players.
1. Please log in to your member account, and Click "FC 25 Players".
2. Choose your console and the players you want to buy.
3. Click the Shopping Cart at bottom of the page. Double-check all the players you choose, then click "Confirm".
4. Choose the payment method and proceed to Check Out.
5. After paying successfully, please go to "ME - My Orders - Order History", find the order you just paid for then click "Get Players".
6. Type your correct game account information, and click "Confirm". It will take minutes to verify your account, please wait patiently.
Notice: Transfer market unlocking on web app is necessary to buy players.
7. Then, you can go to "ME- My Withdraw Orders - Player Withdraw History" to check the order status.
如何在 Web App 上访问转会市场
原则上，在Web App上解锁转会市场并不困难。
1. 使用您的第一个或主要 FUT 帐户
通常只需要几天时间就可以不受限制地访问 Companion App 转会市场。 几场比赛就足够了，无论是离线还是在线玩 FUT Ultimate Team 都没有什么区别。 如果您的 FUT 帐户在上个赛季已经活跃，您还可以直接访问网络/配套应用程序转会市场。
2. 使用您的第二个 FUT 帐户
需要更多的努力和纪律，因为激活 Web App 上的转会市场通常需要 3-10 天和 40-80 FUT Ultimate Team 在线游戏。
更多详情，请点击此处检查。
1. 请登录您的会员账号，选择“购买阵容”（如果您没有账号，请先注册）。
2. 选择您的平台。
3. 选择你要购买的阵容，如果你不想要他们可以从阵容中删除一个或几个球员。
4. 仔细检查您要购买的阵容的所有球员，然后点击“确认”。
5. 选择付款方式，然后结帐。
从 FIFACOIN.com 将阵容提取到游戏帐户
1. 支付成功后，请到会员中心-概览-点击“提取球员”。
2. 输入正确的游戏账号信息，点击“确认”。 验证帐户信息需要几分钟时间。
3. 请耐心关注收件箱。 有关您的订单的任何消息，我们将发送电子邮件通知您。
2. 当您的FIFA阵容中有相同球员时，您可以删除球员。
3. 您不能将其他球员添加到阵容中。
4. 请不要在您的阵容中选择相同的球员，否则我们将无法向您发送球员。
5. 请注意，我们将在您的阵容管理中为您建立一个新阵容。
FC 25 的小队战斗是一种单人游戏模式，您可以与 Ultimate Team 社区中的其他小队较量，以获得奖励并提升排行榜。
你不需要它。 每个人都被邀请。 您只需进入并玩即可。 就如此容易。
每次小队战斗都会积累战斗点数。 它们用于确定您在每周比赛中的小队战斗排名。
在小队战斗中，您在每周比赛中的排名取决于您在一周内收集的战斗积分。 在目前的每周比赛中，每个段位只能保留一定比例的玩家参加小队战。 排名由所有参赛者的平均分决定。 要获得最高排名，您必须在每周比赛中积累比任何其他参与者更多的战斗积分。 在游戏中，您可以检查每个排名的百分比细分。
如果您是参加每周小队战斗比赛的前 200 名玩家之一，您将根据您的排名获得奖励。
您将在活动结束后不久（通常在 5 分钟内）收到奖励。
FC 25 冠军是 Ultimate Team 中的一种在线游戏模式，最优秀的球员将争夺决赛席位。 他们将在三天内进行最多 20 场比赛，并尽可能多地获胜。
冠军附加赛是整个冠军竞赛的第一阶段，贯穿整个终极团队赛季，持续四到六周。
冠军决赛，以前称为周末联赛，是比赛的第二阶段也是最后阶段。
一旦获得资格，您就可以随时参加冠军附加赛。 如果您获得足够的积分，您将能够参加周五至周一举行的冠军决赛。 每个 UT 赛季的附加赛参赛者数量有限，您可以在游戏中观察。 随着每个新赛季的开始，此限制都会重置。
冠军资格积分是获得附加赛资格的唯一途径。 这些积分可以通过参加分区对手比赛来获得。 每场比赛和每周结束时赢得的冠军积分数量由您所在的分区决定。 你玩得越好，获得的积分就越多。 当你获得 1250 分时，你将自动进入附加赛。
您完成的每一个冠军决赛活动都会为您赢得冠军资格积分。 活动结束后获得的冠军积分数量取决于您的等级。 您的排名越高，您返回的可能性就越大。
通过分区对手获得 FC 25 冠军资格后，带领您的球队进入冠军附加赛。 在冠军附加赛中获得足够的积分即可获得决赛资格令牌，以获得参加冠军决赛的资格。
您需要参加 10 场比赛才能获得至少 20 分。 每一场胜利积四分，每场失败积一分。 然后，您将使用代币来决定何时参加决赛。
在 FC 25 的分区对手中，玩家可以通过技能驱动的排名系统获得奖励和冠军积分，该系统允许他们单独或合作玩。
有11个小组。 最好的玩家参加精英组比赛，而经验不足的玩家则参加第10组比赛。您可以在游戏中查看每个组别还剩多少胜场。
小组是指在线玩 Rivals 的一组玩家。 级别越高，球员应该表现得越好。
精英组是继第 1 组之后的下一个级别。通过第 1 组后，您就可以进入精英组。 当您进入精英组后，您将一直留在那里直到活跃的终极团队赛季结束。
精英组是为顶尖UT选手保留的。 所有精英组选手均根据技能等级进行排名，前 200 名出现在全球排行榜上。 平台分为三类：PlayStation 4 和 PlayStation 5； Xbox One 和 Xbox Series X|S； 和 PC（Origin/Steam）。
FC 25中的Division Rivals采用天梯系统，每个Division由以下部分组成：
• 排名表明您在部门内的进步，并让您获得更多的每周奖励；
• 阶段，是等级之间的单独步骤；
• 检查点，防止玩家落后并使他们保持正确的技能水平。
每场比赛的结果决定你在天梯上的位置。
• 赢得一场比赛，您将晋级一个阶段（+1）；
• 绘图使您保持当前位置（+0）；
• 输掉一场比赛会让你退一步 (-1) 除非你在检查站。
当您第一次开始玩Division Rivals 时，您将从Division 10 开始。 第 10 区将有您必须完成的各个阶段，然后才能进入第 9 区，而第 9 区在进入第 8 区之前也将有一些阶段，依此类推。
每周奖励和升级奖励在每周四 8:00 UTC 发放，而里程碑奖励则在赛季结束时发放。
SBC 是 FC 25 的 Ultimate Team 中的单人游戏模式。 玩家在玩游戏时有新的机会发挥创造力，提交小队建设挑战并获得奖励。
球队建设挑战首次出现在《FIFA 17》中。 此后，它们越来越受欢迎。
球队建设挑战游戏模式的目标之一是让玩家完成挑战并获得他们不需要的卡牌或留在俱乐部里腐烂的卡牌的奖品。
FC 25 中的 SBC 要求通常是球员质量、球队化学和评级、国籍、联赛和俱乐部的组合。
The order status shows 'Cancelled', which means your withdrawal order was cancelled for some reason. However, don't worry, you still can get the coins. The process message with your withdrawal order (like the picture below) will show why your order was cancelled. Please address the issue and resubmit your withdrawal request.
The following is a list of what you can do based on different process messages. Please kindly take a look, if you still have any questions, feel free to contact us via Live Chat.
EMAIL/PASSWORD_ERROR
It means that our system could not log in to your game account with the email/password you submitted, please make sure you type the correct account info.
What You Can Do:
1. Check your ea account password on www.ea.com.
2. After you check that, get coins again to submit the correct account details.
CODE_ERROR
It means our system could not login your account with the backup codes you submitted. Please make sure you submit valid backup codes. Usually, each code only could be valid for one time.
What You Can Do:
1. Create new backup codes on your EA account. For step-by-step tutorial, you can check it here.;
2. Get coins again to submit the correct account details.
Notice: If your order still shows "code_error" even after you submit new and valid codes, try to reset the password for your ea account, get new backup codes, and then get coins again.
WEBAPP_MARKET_LOCKED(Only for Comfort Trade 6.0)
It means your transfer market is locked on web app. Please unlock it first, so we can transfer coins for you.
What You Can Do
1. Keep playing FC games to unlock it. You can login web app to check. After login, click "TRANSFERS", you will see if it is unlocked.
2. When it's unlocked, get coins again to submit your correct EA account details.
Your EA Ultimate Team Coins must be at least 1500.
It means there are no enough coins as basic transaction coins in your FUT account.
What You Can Do:
1. Please log in your FUT account and get 1500 coins(5000 coins will be better) at least;
2. After you done this, please kindly log out your game account;
3. Get coins again to submit the correct account details.
GETTING_STARTED
It means there is no ultimat team linked with the ea account you submitted.
What You Can Do:
1. Find the correct EA account:
• Log in FC 25 on your console/pc;
• Scroll right in the menu to Customise;
• Open Online Settings;
• Open EA Account;
• Here you’ll find your public ID, your email address which link to your EA Account, and your join date.
2. Get coins again to submit the correct account details.
PLATFORM_ERROR
It means that the platform linked to your EA account doesn't match the platform you purchased the coins for.
What You Can Do
1. Double-check the platform linked to your EA account and the one you bought the coins on. If you bought the wrong ones, please contact us via live chat to change them to the correct platform.
2. Get coins again to submit the correct account details.
Here are some common reasons why withdrawal orders get cancelled. Check these to see if any apply to your situation, and try submitting your account details again. If you're still having trouble, our live chat team is here to help. Just let us know and we'll be happy to assist you!
2. Click profile at the top right of the page, and click "Account Settings".
3. Click on the point "Security", then click "Turn On" option.
Notice: If the option shows "Turn Off" there, please skip ahead to step 6.
4. Choose "Email", then click "Send Code".
5. Type the security code you received in your email inbox, then "Turn On Login Verification".
After that, please skip ahead to step 8.
6. Click on "View" backup codes.
7. Click "Create New Codes" button.
Notice: If the backup codes are gray, it means they have already been used and expired because each code can only be used once. Click the button to get valid codes.
8. One-time copy of all six black backup codes then paste them into the fields.
Here is a guide video link: https://www.youtube.com/watch?v=qYXy2GTo6DE
More details, go to https://help.ea.com/en/article/origin-login-verification-information/
At least 24 hours are required after your last delivery. Please do not submit multiple comfort trade orders within 24H, one order is the best.
2. Sign in fifa Ultimate Team
3. Choose the "Leave FUT" button at the bottom to log out of Ultimate Team and choose "Yes."
After that, you successfully logged out of Ultimate Team. While the transaction is being processed, please do not log in.
If you purchased coins for wrong console, please contact live chat to exchange coins for the console you need.
1. After payment, turn to "GET COINS" at bottom of the page, then choose the correct console to transfer coins.
Note:
If the transfer market on your web app is unlocked, please choose the "Comfort Trade 5.0 on WEB APP" transfer method.
If the transfer market on your web app is locked, please choose the "Comfort Trade 5.0 on Console" transfer method.
Player Auction 6.0
1. After payment, turn to "GET COINS" at bottom of the page, then choose the correct console to transfer coins.
2. Choose Player Auction 6.0 method.
3. Type your EA account's current coins amount, click "Search" and get the search condition.
4. Come to the transfer market on EA web app/console, according to the condition, search for players and buy one of the eligible players.
5. Back to Player Auction 6.0 page - step 1, click "Next" to Step 2. You will get the set price for the player.
6. Come to EA web app, list your bought player on the transfer market and set the price exactly as per the info provided by us.
7. Back to Player Auction 6.0 page - step 2, click "I Have Done" to Step 3. Type your listed player's name and select the right one then click "Search".
8. Our system will locate player cards automatically. Please confirm and choose the player card listed by you, then click "Buy Now".
9. Please wait for a while till we buy your player card, then log in to collect your coins. You can repeat this process to withdraw more coins via Player Auction 6.0.
If you are unable to log in with your current password, EA may reset it. We will not and cannot change your password; however, you may set a new one by logging in to the webapp and clicking the "forgot your password" option at https://www.ea.com/ea-sports-fc/ultimate-team/web-app/. If there is still an issue, please contact us via chat or email with your order number.
From Balance System to Order System:
Currently, our website operates on a balance system where you pre-purchase coins and use them as needed. After the update, we will be transitioning to an order system. This means that you will place orders for specific amounts of coins whenever you need them, and the coins will be delivered directly to your game account upon order completion.
2. Select your console, then enter or select the coins amount you want to buy, and click "Buy Now".
3. You'll be led to the payment page, select one of the payment methods and send your payment.
After payment, you have 2 trade ways to get coins from your FIFACOIN.com member account:
Comfort Trade 6.0:
1. Click "Get Coins" at the top right of the page.
2. Choose "Comfort Trade 5.0 On WEB APP" transfer method and etner your Origin Account correct information into the blank and click "Submit". It will take a few minutes to verify your account, please wait patiently..
3. You can check your "Delivery History" to know the coins transfer processing.
Player Auction 6.0:
1. Select "Get Coins" at the top right of the page.
2. Choose Player Auction 6.0.
3. Scroll down, type your EA account's current coins amount, click "Search" and get the search condition.
4. Come to the transfer market on EA web app, according to the condition, search for players and buy one of the eligible players.
5. Back to Player Auction 6.0 page - step 1, click "Next" to Step 2. You will get the set price for the player.
6. Come to EA web app, list your bought player on the transfer market and set the price exactly as per the info provided by us.
7. Back to Player Auction 6.0 page - step 2, click "I Have Done" to Step 3. Type your listed player's name and select the right one then click "Search". Our system will locate player cards automatically. Please confirm and choose the card listed by you, then click "Buy Now".
*Real Cost*:
It means how many coins you can withdraw from this transfer process. We only cover 5% EA tax. Please kindly note that the cost you used to buy player is excluded.
8. Please wait for a while till we buy your player card, then log in to collect your coins.
You can repeat this process to withdraw more coins via Player Auction 6.0.
To ensure a smooth transition, your previous balance has been automatically converted into a single order with the same amount of FC 24 coins. In 15 days after the update, a pop-up window will appear to guide you confirm the conversion. Don't miss out. The pop-up will show like below, please click "Confirm", it will generate one order for each platform, and then you can click "Get Coins" to get coins to game account as usual.
传输中断 表示当我们尝试登录您的帐户时您正在使用您的控制台或网络应用程序，我们无法在您使用它时登录以处理您的订单。 因此，请退出所有设备并通过电子邮件或 实时聊天通知我们。
如果您已经登出，但仍然显示“传输中断”，请在 30 分钟后再次查看，系统需要一些时间冷却。
Cancelled means your withdrawal order was cancelled for some reason. However, don't worry, the process message with your withdrawal order (like the picture below) will show why your order was cancelled. Please address the issue and resubmit your withdrawal request.
The following is a list of what you can do based on different process messages. Please kindly take a look, if you still have any questions, feel free to contact us via Live Chat.
EMAIL/PASSWORD_ERROR
It means that our system could not log in to your game account with the email/password you submitted, please make sure you type the correct account info.
What You Can Do:
1. Check your ea account password on www.ea.com.
2. After you check that, get coins again to submit the correct account details.
CODE_ERROR
It means our system could not login your account with the backup codes you submitted. Please make sure you submit valid backup codes. Usually, each code only could be valid for one time.
What You Can Do:
1. Create new backup codes on your EA account. For step-by-step tutorial, you can check it here.;
2. Get coins again to submit the correct account details.
Notice: If your order still shows "code_error" even after you submit new and valid codes, try to reset the password for your ea account, get new backup codes, and then get coins again.
WEBAPP_MARKET_LOCKED(Only for Comfort Trade 6.0 on WEB APP)
It means your transfer market is locked on web app. Please unlock it first, so we can transfer coins for you.
What You Can Do
1. Keep playing FC games to unlock it. You can login web app to check. After login, click "TRANSFERS", you will see if it is unlocked.
2. When it's unlocked, get coins again to submit your correct EA account details.
Your EA Ultimate Team Coins must be at least 1500.
It means there are no enough coins as basic transaction coins in your FUT account.
What You Can Do:
1. Please log in your FUT account and get 1500 coins(5000 coins will be better) at least;
2. After you done this, please kindly log out your game account;
3. Get coins again to submit the correct account details.
GETTING_STARTED
It means there is no ultimat team linked with the ea account you submitted.
What You Can Do:
1. Find the correct EA account:
• Log in FC 25 on your console/pc;
• Scroll right in the menu to Customise;
• Open Online Settings;
• Open EA Account;
• Here you'll find your public ID, your email address which link to your EA Account, and your join date.
2. Get coins again to submit the correct account details.
PLATFORM_ERROR
It means that the platform linked to your EA account doesn't match the platform you purchased the coins for.
What You Can Do
1. Double-check the platform linked to your EA account and the one you bought the coins on. If you bought the wrong ones, please contact us via live chat to change them to the correct platform.
2. Get coins again to submit the correct account details.
Here are some common reasons why withdrawal orders get cancelled. Check these to see if any apply to your situation, and try submitting your account details again. If you're still having trouble, our live chat team is here to help. Just let us know and we'll be happy to assist you!
The backup codes you submit expired. Please log in to your EA account to create new backup codes and send them to us via live chat.
How to do that?
1. Log in to your EA account on ea.com
2. Click "Create New Codes" to get new and valid codes. For step-by-step tutorial, you can check it here
For further detailed tutorial, you can check it here.
Your order cannot be started due to the low number of coins in your FUT account. Please login to your FUT account to get 5k-30k coins first. After completing it, please log out and contact us via live chat so we can resume your order.
The trader is in the process of transferring your coins. Please log out of your EA account on all devices. After completing it, Please get in touch with live chat to resume your order.
This order status means you have completed a withdrawal order in the past 24 hours, we need to wait sometime to start the next one.
For your account safety, we only can do one deal for one account per 24 hours. The 24-hour period starts as soon as your last withdrawal is complete. For an estimated start time, please contact live chat.
Playing games while you wait is fine, but it's best to log out in time before we begin your order so you can get your coins as soon as possible.
Your transfer list is no more size available for transactions.
Please follow the steps:
1. Please kindly log in to your game account and remove at least 15-20 slots for us.
2. After you remove 15-20 slots, please kindly log out all your game account.
3. We will go on your order, once it is completed, we will send you mail.
It means part of your coins have been withdrawed successfully. However, no worries, the remaining coins will be sent back to your FIFACOIN account balance. You still can get them to the game account again by clicking "Get Coins" like usual.
P.S. The remaining coins can be withdrawn with your next purchase if they are less than 50k. There is no expiration date for them. When you order again, please ask live chat to manually do this for you.
The order is completed, you can log in to your account to check and use the coins now. Don't leave coins in your game account, please.
Notice:
1. Please use these coins immediately when you receive them
2. Please change your game account password as soon as possible for the account's security.
P.S. If you can't log in after the order is completed, please change your game account password, and then wait 30 mins, and try to log in again. Usually, the system will have 30 mins of cool-down time after the completed transaction.
Have fun in the game and welcome back again. :)
